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Refund policy
Return Policy
At Miyukilandia, we want you to be completely satisfied with your purchase. If you need to return an item, please follow the guidelines below:
Return Conditions
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Return Window: We accept returns within 14 days of receiving the product.
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Product Condition: The item must be unused and in its original packaging to be eligible for a return.
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Return Shipping: The customer is responsible for return shipping costs. Original shipping charges are non-refundable.
Non-Returnable Items
We do not have "final sale" items. All of our products are eligible for return within the specified timeframe, provided they meet the conditions listed above.
Return Process
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Initiate a Return: Email us at info@miyukilandia.com with your order number and return details.
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Shipping Address: Please send the product to:
MIYUKILANDIA Calle Parlamento 2, Villamediana de Iregua, La Rioja, 26142, Spain.
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Recommendation: We recommend using a high-quality shipping service with tracking to prevent loss.
Refunds
Once we receive your return and confirm its condition, we will process the refund via your original payment method. The refund will be completed within 5 to 7 business days.
If you have any questions or concerns, please do not hesitate to contact us. We are here to help!
IMPORTANT: Shipping is free for orders exceeding a certain minimum amount (depending on the country). In the event of a voluntary return for reasons unrelated to an error or issue on our part, the actual cost of shipping will be deducted from the total refund amount.